Charis Intelligence Money-Back Guarantee Terms and Conditions
- Overview At Charis Intelligence, we are committed to providing high-quality software engineering education that leads to rewarding tech careers. Our Money-Back Guarantee ensures that if you do not secure a qualifying tech job within the specified period, you are eligible for a full or partial refund of your tuition fees.
- Eligibility Criteria To be eligible for the Money-Back Guarantee, you must meet the following conditions:
- Program Completion: Successfully complete all coursework, assignments, and projects within the prescribed timeline.
- Active Participation: Attend at least 98% of all onsite sessions, participate in group activities, and engage in mentorship sessions.
- Job Application Effort: Apply for at least 200 relevant tech jobs per month, document all applications, and share this with your career coach.
- Job Search Timeline: Actively search for a job for a minimum of 24 months following program completion.
- Career Support Engagement: Utilize all career support services provided by Charis Intelligence, including LinkedIn optimizations, Instagram optimizations, resume reviews, mock interviews, and networking opportunities.
- Qualifying Job A qualifying job is defined as:
- Job Type: A full-time or part-time role in web development or software engineering, development, or a related tech field.
- Income Requirement: The job must offer a salary, stipends or compensation package.
- Claim Process If you meet the eligibility criteria and have not secured a qualifying job within 24 months of completing the program, you may apply for a refund by following these steps:
- Application: Submit a refund request form, including evidence of your job search efforts, within 7 days after the 24-month period.
- Review: Charis Intelligence will review your request and job search documentation. This process may take up to 60 days.
- Refund: If approved, you will receive a full refund or partial refund of your tuition fees based on the sole decision of the school. Refunds will be processed within 30 – 120 days of approval and payment would be done in batches. Also, please note that the refund to be claimed is the profit we made as a business in running the program. We would calculate the cost of running the program (electricity, tutor fees, facility costs), subtract it from the total fees paid for the program and pay you the profits based on the sole decision of the school.
- Exclusions The Money-Back Guarantee does not apply if:
- You decline or do not respond to a job offer that meets the qualifying job criteria.
- You are dismissed from the program due to violation of Charis Intelligence’s code of conduct.
- You do not meet the eligibility criteria stated above or submit your claim within 7 days after the 24-month period.
- You voluntarily withdraw from the program before completion.
- Modifications Charis Intelligence reserves the right to modify or terminate the Money-Back Guarantee at any time. Changes will not affect students who have already enrolled under the existing terms.
- Governing Law These terms and conditions are governed by and construed in accordance with the laws of Nigeria. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Nigeria.
- Contact Information For any questions or concerns regarding the Money-Back Guarantee, please contact Charis Intelligence’s support team at the school office.