Account Deletion Request for Coding School

This page provides information on how to request the deletion of your account and associated data for Coding School, developed by Charis Intelligence. We are committed to protecting your privacy and ensuring you have control over your personal information.

Steps to Request Account Deletion

To request the deletion of your account, please follow these steps:

1. Contact Us: Send an email to our support team at [email protected]. Please send the email from the email address associated with your account.
2. Subject Line: Use the subject line “Account Deletion Request”.
3. Include Information: In your email, please include the following information:
   • Your full name
   • The email address associated with your Coding School account
   • Any other relevant information that may help us identify your account (e.g., username, phone number if applicable).
4. Confirmation: Our support team will review your request and may contact you for verification purposes. Once your request is processed, you will receive a confirmation email.

Data Deletion and Retention

Upon successful processing of your account deletion request, the following will occur:

• Data to be Deleted: We will delete the following data associated with your account:
  • Profile information (name, email address, etc.)
  • User-generated content (course progress, notes, projects)
  • Learning progress and preferences
  • Communication logs (messages, support tickets)
• Data that May Be Retained: In some cases, we may retain certain data for a limited period for the following reasons:
  • Legal Obligations: To comply with applicable laws and regulations (e.g., tax records, court orders).
  • Security Purposes: To prevent fraud, resolve disputes, and enforce our terms of service.
  • Anonymized Data: We may retain anonymized and aggregated data that cannot be used to identify you.
• Retention Period: Specifically:
  • Financial transaction records will be retained for 7 years to comply with tax laws.
  • Security logs will be retained for 90 days for security and fraud prevention.
  • Communication logs related to legal disputes will be retained until the resolution of the dispute.

Important Note: Deleting your account is a permanent action and cannot be undone. All associated data will be deleted as outlined above, and you will lose access to the app and its services.

Contact Us

If you have any questions or concerns about our account deletion process, please contact us at [email protected].